Mukalele Rogers

Communication Skills for IT Lecture Notes

COURSE NAME: COMMUNICATION SKILLS FOR IT

CODE: BIS1104

COURSE OBJECTIVES

  • To appreciate the role of effective communication in the smooth running of businesses.
  • To conceptualize the contemporally business environment and the dynamics involved.
  • To describe how organizations share information both internally and externally
  • To prepare business reports and other items through which company literature can be passed onto the environment.
  • To be able to present oneself for purposes of attracting employment through preparation of CV’s application letters, etc.
  • To appreciate the role of different forms of communication in enhancing effective communication.

COURSE OUTLINE

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LECTURE NOTES, STUDY MATERIALS AND PAST PAPERS

Topic 1 Nature of Communication
[google-drive-embed url=”https://drive.google.com/file/d/0BwKhKMw6x7t7TGM4QmtyVjV1RHM/preview?usp=drivesdk” title=”1. Topic 1 Nature of Communication.ppt” icon=”https://drive-thirdparty.googleusercontent.com/16/type/application/vnd.ms-powerpoint” width=”100%” height=”200″ style=”embed”]

2. Choosing a communication Channel.ppt
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3.[google-drive-embed url=”https://drive.google.com/file/d/0BwKhKMw6x7t7THRuWjZhbmh2eWs/preview?usp=drivesdk” title=”3. BUSINESS COMMUNICATION PROCESS.ppt” icon=”https://drive-thirdparty.googleusercontent.com/16/type/application/vnd.ms-powerpoint” width=”100%” height=”200″ style=”embed”]

More to be added.

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